MANKATO, Minn. (KEYC) — Thursday marks the start of Minnesota’s Cold Weather Rule.
The Cold Weather Rule protects consumers from having their heat shut off if they cannot pay their bills in full. It lasts until April 15. The program does require participants to have a payment plan in place.
“We understand that customers have been going through a lot lately with the pandemic and other things that have been happening and so we just want to stress that we are here for them and we are available for those that need us to make payment plans," said Xcel Energy Community Relations Manger Trisha Duncan.
All-natural gas and electric companies must offer this protection. The program does not include propane, fuel oil, or wood heating customers.
For more information, visit the Minnesota Public Utilities Commission website.